Categories
Self Driving Cars

Can sheep drive?

Can sheep drive better than people?

I guess we will find out soon; when we get the hang of leaving the driving to the technology. When cars and lorries start driving themselves I guess we will be able to answer the question.

Is car even going to be the right word for it?

Legislators are struggling to keep up with the pace of change around cars that drive themselves and while I will take a bit more of a look at this aspect in later blogs I thought for this one I’d try and address what might at first appear to be a relatively simple concern. What happens when someone needs to take over the control of the car from the machinery.

In most of the cars being tested currently you need a steering wheel and a qualified driver waiting to take over from the electronics should the car ‘decide’ that there is something it doesn’t like or understand.

So that’s OK then.

Unless of course you’ve been doing the crossword and aren’t actually paying attention at all. Grabbing the wheel as your car decides it no longer wants to drive is going to really tax your reflexes, situational awareness (whatever that is), nerves etc. And of course that assumes you have actually learned to drive. What happens if the driver is new to the roads and on their first trip out? Or if you’re happily debating with your partner about the direction taking as obviously, being a man, you still know better than the technology.

Perhaps as your mind is wandering through the menu of the restaurant that you’re heading to the car will bong and simply say ‘over to you, I’m out.’ Your reply is like to be something along the lines of ‘Oh ####’ or some such at just about the same time as you disappear off the road and into the tree happy in the knowledge that the IT engineers will donwload the data and make sure that this type of crash can’t happen again.

Do you want a 17 year old with all their youthfull exuberance hoping that the car will hand them control? How will you persude the software that on no account is it to allow the car to be driven manually. Even if it has to commit the equivalent of electronic suicide.

What happens if you or the 17 year old have had a drink. If you breathe heavily inside your car after a night out could there be an argument that your car is intoxicated?

There is of course a huge argument in favour of cars that drive themselves. Not the least is the reduction in accidents and injuries that occur every year. According to the august sounding body the ‘Association for Safe International Road Travel’ 1.3 million people are killed in road accidents every year and somewhere between 20 and 50 million are injured, so the benefits of cars driven by computers that don’t sleep, play on their phones or simply forget to stop at traffic lights is huge.

But there is still a huge amount to learn about how these cars, and perhaps a lot more importantly, how humans will actually work with them; and what happens when the technology does simply have an off day.

Some of you will recall the made up, but strangely prescient, discussion between Bill Gates the then CEO of Microsoft and General Motors. In 2005 Bill supposedly compared car companies to dinosaurs while GM alledgly responded along the lines of software designed cars needing to be rebooted every couple of hours for no apparent reason. It seems to me that, where we are today it is the drivers who may need rebooting while the car quietly gets on with keeping you safe.

Until it decides not to.

Categories
Self Driving Cars

It did what? 12 secrets about Autonomous vehicles

Ok that might have been a little naughty of me – just trying to grab some attention. It gets lonely out here.

Autonomous vehicles really are the flavour of the month and the pace of change is simply amazing. Every week there is a new announcement about an advance in the technology. And despite this the one announcement that we are waiting for, despite what I am pretty sure was an agreed ‘leak’ is the one from Apple confirming their entry into this market.

While on the subject of Apple (and if you’ll allow me a little diversion here {did you see what I just did}) I can confidently predict that in Hong Kong at least the new iPhone 6S will be a huge hit. And how do I know this? If you take a walk past the Apple store in Causeway Bay you’ll know why. The legion of resellers who stand outside the store selling the iPhone that they have just bought is the clue. So you can go into the store and buy a phone or pay presumably more to buy one from a street seller not 5 paces from the door to the store. The last time this happened was with the launch of the iPhone 5 and Apple themselves went on to mention that demand was extremely strong in Hong Kong. You heard it here first.

As I understand it Apple usually makes major product announcements once or twice a year so we may just have to wait for news. But if the length of lines and the resellers are anything to go by for a phone I confidently predict (here I go again) that should they develop something it will probably sell extremely well in Asia.

So Apple start here first – please….

 

 

Categories
Change People Risk Service

Why should you be talking about Driverless Cars?

Back to a theme of mine that I have blogged about before – Self Driving Cars. I am fascinated by the fact that people can see a time when you won’t need a steering wheel in a car and you’ll be able to get into a car and sit back and do anything you want. I can see a revolution coming in how people get around, work and interact with each other. With society relying so much on the car any change in how it works is going to have a profound affect.

In a small way Hanoi represents the future of the car. Last weekend found me and my family in a taxi trying to get from the airport to the hotel in the French Quarter of Hanoi. My son cheerfully described Hanoi as like Milton Keynes until we got into the center of the town which he then described as mayhem. In two years Hanoi has gone from a city that is all motorbikes to one that is being overrun with cars. And unlike bikes cars in Hanoi don’t swerve around you. And the point here is that cars being driven by computer, or robot depending on your view point, are much more likely to stop or steer round you than crash making towns and cities a much better place in the future.

Autonomous cars are coming and while there will be a long period of time before they come into their own there is one question we need to ask. Will they work?

Categories
Change Communication People

When to be More or Less Diplomatic

Hopefully he title has piqued your interest and so I would like to introduce an old colleague and friend of mine Colin Gautrey. Colin has been one of those individuals who I probably talk to less than once a year and yet who’s advice and support I value a huge amount. His focus is on Influence a topic that is one of the most important for anyone to understand. Being able to influence others, in a business or personal environment is one of the key skills that we all need to learn.

So please read on and see what you think. I spend almost all my days influencing people in 8 countries in Asia to do different things in different ways. Its probably the only way to really make things happen in any organization of more than 2 people. As Colin says

‘When you have to engage with someone, and you have a difficult message to deliver, a decision needs to be made about how direct and assertive you can be. Put another way, you need to decide how tactful and diplomatic you have to be to avoid causing offense.

Source: When to be More or Less Diplomatic

Categories
Change Communication Customers People

I guess we have a way to go…

There are more men on corporate boards named John, Robert, William or James than there are women on boards altogether – The Washington Post

As you will have seen from a previous post – Let’s take a stand –  I am a strong supporter of inclusion. Articles like this one reinforce the need to keep trying to make a difference.

And there are many reasons why it makes sense to do so for any business. Apart from fairness alone (50% of the population are women) results improve for more balanced companies and decision-making becomes more rounded. Groupthink is avoided.

And with more women running businesses its possible they will want to deal with companies who recognize this fact. According to research undertaken across East Asia in 2013 between 38% and 47% of all SME’s businesses are owned by women. With SME’s accounting for the majority of economic output in most countries women will have an ever growing impact.

Probably sensible to be prepared then.

Change will take time but let’s keep going.

 

 

 

Categories
Uncategorized

For cultural sensitivity training – take a taxi

I have to admit that I probably take too many taxi journeys in Hong Kong. And the only justification I really have is that they are a very easy and cheap way to get around town. I know that they are not the most environmentally friendly alternative – although even in Hong Kong there are now a few Prius taxis, and that they clog up the highway but I still take them.

They work and that’s very important. And not only that, as I have discovered taxi’s are a great way of learning a bit about a different culture.

Like taxi’s all over the world the way the Hong Kong system works remains a mystery to me. Why for instance does a taxi driver need 6 or more phones on the dashboard? Apparently to make sure that they can give a personal number to a preferred client who can call them directly. I suspect no client is ever going to know that someone else is also using the same number but that’s Hong Kong for you.

I am fortunate to live in an area where local taxi drivers tend to park overnight. Great news in the morning if you get your timing right. Hint, leave at 7 to 730am. Get it wrong and you can be waiting for a while. Just don’t think about trying to get a taxi at 4pm as this is shift change time.

And if you’re in Hong Kong I’d really recommend you download the Hong Kong Taxi App which is an absolute lifesaver.

Oh and sit in the back.

In Sydney however sit in the front. It took me a long time to work out why when I got in a taxi the front seat was pushed so far back. Coming from the UK where you actually can’t sit in the front of a black cab I’m afraid I always sit in the back. Which in Sydney is the wrong thing to do. For some reason the driver wants company; and wants to talk to you. Now taxi drivers in London are known for being talkative but I’m afraid are just not in the same league  as in Sydney – and I never thought I would say that. So be prepared to talk. And being new to the country and not knowing anything about local politics/sport/celebrities/weather etc. is no excuse for silence.

In Italy, where I have just come back from, sit in the back, put a seatbelt on and if I may suggest, a crash helmet and full body armor. Now I know stereotypes are dangerous but I have not been as scared in the back of a taxi for a long time, nor as close to the car in front. I thought we had actually got into the back of the car in front at one point. I wonder if you order your dents at the same time as you order your car to save the hassle of actually crashing into someone.

New York is of course a completely different experience. You either climb into the back of an old Ford Crown Victoria or the slightly newer Ford Escape. Remarkably both are rubbish which is quite an achievement. The Victoria has no suspension and the Escape (never was a name less deserved) has no room in the back. Literally no room, as the screen that is installed between the front and the back takes up all the room. Cutting your legs off is the only way to fit. And both taxi’s come with a driver who will almost certainly have no idea where you are or where you want to go. In a city like New York that is largely a grid pattern it is a mystery how authorities manage to find so many people with no sense of direction. I really think I should have been paid by the driver in some cases.

However the prize for the best taxi service goes to (drumroll please) Bangalore.

I suspect some might be surprised by this choice but let me elaborate. As service goes picking my bags up from the front desk of the hotel isn’t that uncommon. Nor is getting my cases out of the back when we arrived at the airport. What was slightly unusual was the insistence of the taxi driver to accompany me to the check in desk, and then thru security, and then thru the gate and onto the plane, and finally waving goodbye only after providing me with a glass of champagne. And then only accepting what the meter showed.

Taxi’s teach you something about a country and its people. If you want to know more get a bus. But that’s a whole different story.

Let me know your taxi experiences

Categories
Background Change Communication People

Let’s take a stand

One of the issues that business in general struggles with, as do many other areas of society, is the issue of equality. It’s something that we all know needs to be dealt with and there is a lot research that will tell you that business performs best when the company is truly representative of the society in which it operates.

Doing something about it seems to be beyond many people and businesses. But even small steps can help.

So I am going to take a stand on this issue. I’ve signed up for the HeforShe campaign being run by the UN; a campaign that seeks to involve both men and women in making the issue of equality one for the history books.

I’d like to encourage everyone to join in.

And if you need some more background on why this issue is important please watch the video. An obviously nervous Emma Watson gives some background on why the issue is important and why its an issue for all of us.

Take a look. Take a stand.

 

 

Categories
Customers Service

My passport? O que?

I have mentioned in a few postings how much I value speed of service and how some organizations put so much effort into making things simple and efficient. So it came as somewhat of a surprise to me to be writing this blog as a result of being refused entry to a country and being put on a boat back to Hong Kong; oh and at the same time abandoning my children to their fates.

Categories
Change Communication Customers

I thought you said this was about business?

Well yes I did but you’ll have to forgive me if I take a look at some other things. I will try and be a good business person and focus a bit more. And todays posting is all about communication. Communication and how to design a business that people want to work in.

Communication is extremely important in the world in which we live and work today. This is even more important if you’re looking to do business in another country.

Image courtesy of porbital / FreeDigitalPhotos.net
Image courtesy of porbital / FreeDigitalPhotos.net

As an Englishman in New York I was, even after over 3 years, still surprised about how differently the British and Americans use the English language. Sometimes even though I try and speak the same language I’m afraid my version of English sometimes means I don’t always communicate as clearly as I could.

Obviously I’d prefer it if I could have encouraged my American friends and colleagues to speak the right version of English but after 36 months of trying I am close to admitting defeat.

 

Categories
Risk

Fridge Magnets – A killer in waiting?

Sometimes internet stories get rejuvenated for no apparent reason. I have no idea how or why this happens but it can be fascinating to see what is ‘trending’ at any point in time. And todays story is one about fridge magnets and how they can become killers. Now I am the first to admit that there are a few fridge magnets in the house although they actually reside on the front of the oven. A spaceman from the US, a cocktail menu from Singapore and a polar bear make up the current contingent. I don’t know where the polar bear came from but he seems happy.

However while the polar bear is happy I am wondering if I should be anymore – until today I had never considered the polar bear and friends could be a killer.

 

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