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Musings

Winning and keeping delegated insurance capacity

Brief blog post today and about my favorite subject, Insurance – sorry to all those people reaching for the unfollow button.

So apart from a strong stomach what else does it take to work with insurers? How do you get the best out of them if you’re running a Managing General Agent or some other delegated authority arrangement?

By way of help and advice I contributed to some work being undertaken by Evermore Digital. The blog link os below. It’s worth a quick read but feel free to make contact if you need any more advice or support.

https://www.evermoredigital.com/post/winning-retaining-insurer-capacity

It’s tough in the UK market (amongst others) at the moment with insurers again recognizing that profits on underwriting are important. This is driving prices up, capacity down and a focus on core coverages. It’s bad enough for intermediaries but a B nightmare for customers. And at the same time as the industry has been found wanting on Bi coverages from Covid losses. So making sure you get snd keep high quality capacity is critical for any Delegated Authority holders or MGAs.

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Musings

The Insurance Coffee House

For anyone that has any connection with insurance you’ll probably know already that the original insurance markets started in the Lloyds Coffee House where people sat next to each other and agreed to add their names one under another to prove insurance for ships travelling the world – hence the insurance term ‘underwriter.’

Well the coffee house ashy developed a little since then and while underwriting at Lloyds still shares some similarities with its predecessor fortunately the Insurance Coffee House has taken the future by the scruff of the next and launched a podcast. The first edition is out now and I hope you enjoy listening as much as I did in making it.

Feedback always welcome

There is an Apple version as well as below – sorry couldn’t seem embed this one

https://podcasts.apple.com/gb/podcast/adopting-how-can-i-help-culture-adrian-sweeney-chief/id1518396805?i=1000483120111

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Who will see the most benefits from AI?

pexels-photo-595804.jpeg

A recent report from PWC titled ‘Will robots steal our jobs’ summarised a number of investigations into the potential impact on jobs as a result of the rapid development and implementation of Artificial Intelligence (AI, which in this context includes robotics and machine learning.) The report indicated that up to 30% of insurance and financial services roles could be impacted although exact numbers remain not surprisingly, elusive. Let me repeat that, up to 1/3rd of all roles in the insurance industry might cease to exist or have to change in a significant way.

That’s a pretty astonishing estimate. With some significant impacts.

Companies are going to undergo major transformations; changing what they do, how they create value, and how they deal with customers. And perhaps, the biggest impact will be on employees; how will they deal with this transformation?

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